Thank you for shopping with Decency. We want to ensure that your shopping experience is smooth, and that your order arrives in perfect condition. Below is our Shipping Policy, which provides you with important information about how we handle shipping.

1. Order Processing Time
All orders are processed within [insert processing time, e.g., 1-2 business days] after they are placed, excluding weekends and holidays. Please note that order processing time may vary during peak seasons or promotional periods. Once your order is processed, you will receive a confirmation email with tracking details.

2. Delivery charge, Time and Methods
We offer a variety of shipping methods to suit your needs. Shipping rates depend on your location, the size of your order, and the selected shipping method. The available shipping methods are:

Delivery charge:
70 Taka Inside Dhaka
130 Taka Outside of Dhaka

Delivery Time:
24 Hours Inside Dhaka
72 Hours Outside of Dhaka

Delivery Payment System:
Bank, Bkash, Nagad or Cash on delivery.

Delivery Methods: 
Pathao Courier 

3. Free Shipping
We offer free standard shipping on orders over [insert minimum order value, e.g., 5000 Taka] within [insert region or country, e.g., the Bangladesh]. This offer is subject to change, and any restrictions or promotions will be communicated on our website.

4. International Shipping
We are pleased to offer international shipping to selected countries. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. These fees are determined by the destination country and are not included in the shipping charges at checkout.

For international orders, shipping times may vary depending on the destination. Customs processing times can also affect delivery times, and we cannot guarantee specific delivery dates for international shipments.

5. Shipping Address
Please ensure that the shipping address provided is correct and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses. If you notice an error in your shipping address after placing your order, please contact our customer service team as soon as possible to request a correction.

6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the progress of your package. You can use the tracking number to check the status of your shipment on the carrier’s website.

7. Delayed or Lost Packages
We strive to ensure timely delivery, but occasionally, delays may occur due to weather, holidays, or other unforeseen circumstances. If your package is delayed, please contact the carrier directly with your tracking number for updates.

If your package is lost or damaged during transit, please contact us within [insert time frame, e.g., 7 days] of the estimated delivery date. We will assist you in filing a claim with the carrier if necessary.

8. Returns and Exchanges
If you’re not completely satisfied with your order, please review our  Return and Exchange Policy for information on how to return or exchange items.

9. Shipping Restrictions
Some products may not be available for shipping to certain locations due to restrictions. If this applies to your order, we will notify you at the time of checkout or via email.

10. Contact Us
If you have any questions or need assistance regarding shipping, please reach out to our customer service team at:

Email Us: decencyservice@gmail.com

Thank you for choosing Decency. We hope you enjoy your purchase!